Other Homeowner Complaints
To help you make an informed decision on buying a Drees Home, I have gathered complaints posted online from other unhappy Drees Home buyers and added them here for your convenience.
Note: Additional complaints from other homeowners will be added here as they become available. Please send us an email through the contact us page if you would like add your complaint to this website.
Public Complaints
Serinity Gze
Verified Reviewer ✅
Courtesy of PissedConsumer.com
DREES HOME COVERED IN MOLD AND *** POOR CONSTRUCTION
May 17 2025 1.0 
Our newly built Drees home outside of Austin, Texas is covered in mold with a wet foundation and the most piss-poor construction imaginable. Everything is failing – floors, windows, roof, walls, it’s a complete nightmare.
This company sends out idiots who pretend to care until you push back and stand up to them for selling you a million-dollar piece of crap they would never put their own families in. RUN!
Loss: $999000
Cons: Poor construction practices Mold Horrible treatment
Preferred solution: Full refund
User’s recommendation: RUNIIIII And FAST!!!!
LPrice K
Verified Reviewer ✅
Courtesy of PissedConsumer.com
MOLD IN OUR DREES HOME
Jan 07, 2025 1.0
See our story. Our home has been taken over by mold, because of Builder Construction and Remediation negligence.
https://youtu.be/gtryPT9Z-NM?si=16JxMHTIsUuQKxCI
Loss: $600000
Preferred solution: Buyout and Settlement.
User’s recommendation: Buyer Beware
Alan C. Laf
Verified Reviewer ✅ | Indianapolis, Indiana
Courtesy of PissedConsumer.com
Poor home quality
Jan 21, 2024 1.0
I used Drees to build a semi-custom home. The house cost over $1.5M.
I am very disappointed. Their quality of workmanship is poor.
I have sliding glass doors that are falling apart, closet doors that no longer open, fire alarms that constantly go off and many other issues. Stay away.
Pros: Lower cost
Cons: Poor quality
Preferred solution: Fix defective items.
User’s recommendation: Stay away
RW Cuo
Verified Reviewer ✅
Courtesy of PissedConsumer.com
Bought a home built by them
Jan 21, 2025 1.0
We had our home built by Drees and it was a huge mistake! They refuse to stand behind their workmanship and getting them to fix anything is like pulling teeth!
I would NEVER recommend them or build with them again!
This was in Indiana.
Avoid Drees!!!
Jeremy W. Qfy
Verified Reviewer ✅
Courtesy of PissedConsumer.com
Poor Quality Home Builder – Drees
Mar 03, 2025 1.0
Drees built a home less than 10 years ago. After accepting the poor finishing quality of the home, now the outside is falling apart. I would not recommend Drees.
Pros: Never build with them again
Cons: Poor quaility Dont stand behind their work
Preferred solution: I am expecting nothing.
User’s recommendation: Don’t use Drees
Cheap Liars in NC
Verified Reviewer ✅
Courtesy of PissedConsumer.com
Jan 07, 2025 1.0
Walls are not square, windows installed wrong and leaking, paint and epoxy all over new wood floors, broken cabinets; water was not drinkable; sediment was allowed to get through all of the house due to no sediment filter on well, no screens over bathroom vents so wasps and other bugs come in/nest inside vents and in the house, broken doors; doors not hung square; areas of paint missed, chipped shower door glass, cracks in stair landings; window and door trim is not level and not even finished in parts. 9 months and counting now in our new home with Drees saying they’ll fix it but it still isn’t done.
Walls are not square, windows installed wrong and leaking, paint and epoxy all over new wood floors, broken cabinets; water was not drinkable, sediment was allowed to get through all of the house due to no sediment filter on well, no screens over bathroom vents so wasps and other bugs come in/nest inside vents and in the house; broken doors; doors not hung square; areas of paint missed, chipped shower door glass; cracks in stair landings; window and door trim is not level and not even finished in parts. 9 months and counting now in our new home with Drees saying they’ll fix it but it still isn’t done.Walls are not square; windows installed wrong and leaking, paint and epoxy all over new wood floors, broken cabinets, water was not drinkable; sediment was allowed to get through all of the house due to no sediment filter on well, no screens over bathroom vents so wasps and other bugs come in/nest inside vents and in the house; broken doors, doors not hung square, areas of paint missed; chipped shower door glass, cracks in stair landings; window and door trim is not level and not even finished in parts. 9 months and counting now in our new home with Drees saying they’ll fix it but it still isn’t done.
Walls are not square, windows installed wrong and leaking, paint and epoxy all over new wood floors, broken cabinets; water was not drinkable; sediment was allowed to get through all of the house due to no sediment filter on well, no screens over bathroom vents so wasps and other bugs come in/nest inside vents and in the house, broken doors; doors not hung square; areas of paint missed, chipped shower door glass; cracks in stair landings; window and door trim is not level and not even finished in parts. 9 months and counting now in our new home with Drees saying they’ll fix it but it still isn’t done.
User’s recommendation: Do not buy from Drees. The quality for the price is attrocious and they will NOT fix their problems.
Pravin U Qva
Verified Reviewer ✅
Courtesy of PissedConsumer.com
Product Does not meet expectation
May 12 2022 1.0
I had a very bad experience about Drees home . We bought custom home from Drees last year .
There were many issues highlighted during the closing and Dress told us that they will fix all these issues ..but it did not happen ..their customer service is very bad .. customer has to follow up many times and call them up to fix these issues ..they don’t even maintain inventory of issues and we need to keep on reminding them time to time .. they will talk about all fancy things during sell but when they actually deliver product you will be disappointed . They left big hump in the floor of master bed room entrance ..they took almost 8 months to fix that issue ..when they fixed that they did sloppy work and now created a small slide in the bedroom entrance ..it is really disappointing ..i read many reviews regarding this ..when they fix one issue they actually create another issue ..now i need to follow up again to fix this issue ..their workers even don’t clean up the mess that they create and expect customer to clean the mess they create during fixing.
Will not recommend this builder to anyone .
If at all you are buying, please make sure to inspect the house with professional inspector before closing and warranty expires . Their quality depends on who is your contractor and sub-contractor they don’t have any fixed standard.
Cons: Quality construction
Preferred solution: Deliver product or service ordered
User’s recommendation: will not recommend this builder
Pissed o TVT
Verified Reviewer ✅
Courtesy of PissedConsumer.com
Horrible materials used
Jun 22, 2023 1.3
The lumber used for the studs is the worst I have ever scene. I have never scene lumber of this quality on the shelf at the home improvement stores.
I think they bought cheap lumber for a deeply discounted price so they could make a profit. None of the wood has level sides.
Loss: $60000
Pros: Answers my questions
Cons: Takes your money and gives you terrible lumber
Preferred solution: Full refund
User’s recommendation: Run
Scott d Nbf
Verified Reviewer ✅
Courtesy of PissedConsumer.com
Absolutely the biggest fraud in Home building
Jul 11 2018 1.0
I had Drees build a so called custom home for me and my family in 2016. Since closing I have had a basement flood and rot my drywall, I have had drainage placed 4 feet off the house causing water damage, I have asked for repairs for over 1 year and still not complete and to top it all off, my AC just went out and i was told that since my warranty with Drees expired, I’m on my own and can wait 5 days to have someone take a look- it’s 95 degrees here. So Drees, I will do all I can to inform consumers about what a joke your company is, how you have zero customer service and warranty Dept is in charge of your sales prevention department.
Reason of review:
Bad quality
Nilaj R
Verified Reviewer ✅
Courtesy of PissedConsumer.com
Horrible Experience
Jun 20, 2024 1.0
My experience with Drees has been a complete nightmare. Having owned multiple homes across the US, I can say that this has been the worst encounter I’ve had with any builder.
It starts with misleading marketing tactics and false promises. During the design phase, essential upgrades were either completely forgotten or unavailable. Their floor plans and design center options are like relics from over five decades ago. Throughout the construction, critical installations were frequently overlooked.
Attempts to rectify these issues resulted in poorly executed patch-ups and touch-ups. The paint used is of shockingly poor quality. The painting contractor did such a substandard job that it resembled work one might expect in a budget home rather than a high-value property. Despite investments in upgrading kitchen fixtures, the delivered cabinets are so poorly crafted that they pose a constant risk of causing injury.
Drees charged exorbitant premiums for lots infested with overgrown bushes and poison ivy. Moreover; they neglected proper yard grading; leaving uneven surfaces that collect water; presenting a potential hazard. Their touted 90-day warranty turned out to be merely a fagade. When I brought numerous defects to the attention of their customer rep, I encountered indifference and a complete lack of accountability.
Their dismissive attitude suggested that addressing my concerns was a favor. In summary, Drees lacks the expertise needed for high-value residences.
The materials used, the builder and labor skills are below standard, resulting in a living experience akin to residing in a flimsy cardboard structure. Customers who invest their life savings and future security into a home; it is disheartening to see Drees prioritize profit over delivering a quality product / service.
Preferred solution: Deliver product or service ordered
User’s recommendation: All 4/5 star reviews seem to have written by Drees here to take overall rating up.
Fuquay Varina, North Carolina
Verified Reviewer ✅
Courtesy of PissedConsumer.com
Warning to Buyers
Jun 27, 2024 1.0
This company builds terrible quality homes and then doesn’t honor their warranty to correct issues, which we’re about to take them to court over for breach of contract. It’s not just little things – in our first year of ownership we have had to have the floors replaced, walls rebuilt so they are square; siding is falling off the house and wavy and out of alignment, lights not working; leaking tub, sinks not working; the trim was atrocious with 1″ gaps between wall and trim work, damaged countertops, crooked/broken cabinets, leaking windows – all from a brand new home!!!
No QC at all; no pride in workmanship; no acceptance of responsibility from the builder, it’s a constant fight with them to correct their shoddy work.
Look up their BBB rating to see this is a systemic issue with them.
You’ve been warned!
User’s recommendation: DO NOT BUY A DREES HOME
Guest-6946463, Georgetown, Texas
Verified Reviewer ✅
Courtesy of PissedConsumer.com
NEW DREES HOME IN GEORGETOWN, TX HAS MOLD!
Nov 06, 2025 1.0
Drees sold us a new build home and the floors have high moisture (water coming up from ground into concrete foundation and into wood floors) and discoloration! There are sections of our flooring that have been remediated for MOLD and the builder gaslights us saying this is isolated and minimizes the fact that there are at at least 30 plus homes in Wolf Ranch that have flooring and mold issues!
DO NOT BUYA DREES HOME! They have so many moldy homes its horrifying and no one can sell them because, well, MOLD!
User’s recommendation: DO NOT BUYA DREES HOME – CROOKED COMPANY!
Kim B. Slh
Verified Reviewer ✅
Courtesy of PissedConsumer.com
Ongoing issues with Air Conditioner – Drees will not fix
Sep 07, 2022 1.0
We purchased a Drees home in June 2021. The AC has not worked properly since we moved into the house.
Each time Drees sends someone out to tell us that we it’s normal for the house to be 86 degrees with the AC blasting if it’s 98 outside! They kept this up long enough to avoid the original 1 year warranty on the house. Recently the AC started turning itself off. We checked and heard a small crackling sound, so my husband opened to find that there’s a short in the wiring of the AC.
We called Drees, and we were told that his opening the panel to check on the crackling sound voided the warranty. They left without doing anything. Despite the fact the AC hasn’t worked right from the beginning and despite the potential for a fire hazard, Drees once again avoided fixing their significant problem.
I want to put out a sign warning everyone to avoid buying from Drees.
They have handled our situation horribly and callously. These homes are too expensive not to have functioning AC in the south!
Preferred solution: The AC fixed or replaced.
User’s recommendation: Don’t buy from Drees!
Lisa A Qhx
Verified Reviewer ✅
Courtesy of PissedConsumer.com
Drees not being responsive considering money we have spent!
Jul 06, 2023 1.0
We closed on our house this year on March 20, 2023! We appreciated our sales associate but things with the builders…not so much.
Since our rushed walk thru the week that we closed, the Super or the project manager has come back to do anything they said they would do. We still have type on the wall where towel racks should be hanging, splattered paint on our expensive wood tray ceilings that were not cleaned, about 4 doorknobs that have complete fallen off because they were installed wrong; screws missing from door hinges; bad paint jobs, lightbulbs missing from fixtures; chipping already in primary bath and no one has come back or responded. We spent over $650,000 on our home and thought they would do a better job.
WE searched for 4 years for a perfect home and as a Real Estate agent I am very disappointed. We didnt mind paying the expense but we would like some good customer service.
Pros: Beautiful project from the outside
Cons: Poor account management and customer service
Preferred solution: I would like for someone to address our concerns and fix them.
User’s recommendation: Take your time during walkthrough, ask questions, do research
Sandeep R. Vna
Verified Reviewer ✅ | Prosper, Texas
Courtesy of PissedConsumer.com
Worst Build quality and Warranty Team
Jan 07, 2025 1.0
Beware of Dress Custom Homes
The warranty team is awful. If you have any issues at home, please fix them at NHP and/or during the 30-day move-in period.
The warranty team ignores all issues you raise after that. This is the worst customer warranty team ever. CB Jeni or Normandy is far better than Dress Custom Homes.
User’s recommendation: DONT BUY DREES CUSTOM HOMES
Serinity Gze
Verified Reviewer ✅ | Georgetown, Texas
Courtesy of PissedConsumer.com
New build DREES Home in Wolf Ranch Georgetown TX Has MOLD!
Jun 27, 2025 1.0
Drees sold us a new build home, and due to their negligence, it has mold. The engineered wood floors have mold all underneath, and we had at least a dozen water leaks in less than a year of living there – roof, HVAC, windows, shower, never-ending incompetence!
Over a dozen homes have been vacated due to Drees Homebuilder negligence because they are full of mold. Do not buy a Drees home! The employees could care less about selling toxic homes and downplay mold and its negative impact on the health of the homebuyer having to live in it.
Why would anyone think its OK to have mold growing in a new build home?! Drees is horrible!
Loss: $900000
Pros: Cons only
Cons: Horrible builder & service | Leaks | Mold
Preferred solution: Full refund
User’s recommendation: DO NOT buy a DREES home
